Refund policy
FREE RETURNS/EXCHANGES
Within 30 days of purchase, qualifying items* are eligible for returns or exchanges. Items must be in new condition, not washed, and packaging if possible. Simply click the link below and follow the instructions to generate a prepaid return label. Upon receiving your returned merchandise, we'll need 2-3 days to process your refund.
*As to be expected, personalized items cannot be exchanged or returned.
Your order number will begin with an "S" followed by 5 digits:
WHAT IF I HAVE AN ISSUE ABOUT A POSSIBLE DEFECT?
It's a rare event, but things can happen. We have a 1-year warranty against product defects and would be happy to ship you a replacement. Please visit our warranty page to submit a claim.